PRIVACY POLICY

This privacy policy explains how we use any personal information we collect about you.

  • What information do we collect about you?
  • How is it used by us?
  • How we share it with others?
  • Cookies Policy
  • How can you manage your information?
  • How you can contact us?

Sheinman Opticians Ltd are committed to protecting and respecting any personal information you share with us.

What information do we collect about you?

Any personal data we collect about you when you register with us or place an order for products or services are treated with the utmost respect and our staff are trained to observe General Data Protection Regulations (GDPR). We also collect information when you voluntarily participate in competitions.

How will we use the information about you?

We will only collect personal data with your full consent and only process any information that is deemed necessary for the purpose of which it has been collected, including collecting information to process any orders.

Sheinman Opticians have a duty of care to ensure that you continue to receive excellent healthcare. We will send you non-marketing material such as appointment reminders either by post or email. Our recall is managed on behalf of Sheinman Opticians by UKMail as a data processor and all personal data supplied by us (Data controller) will be deleted securely from their systems after 90 days.

Sheinman Opticians uses TrustPilot as a data processor who assist with sending out review invitations and collecting feedback. Any personal data that TrustPilot hold is securely deleted after 90 days.

How do we share it with others?

Sheinman Opticians Ltd will not share your information for any marketing purposes to a third party, or share your personal information with anyone else who might.

We may contact you periodically if any of our products may be of ‘legitimate interest’ to you to enhance your eyecare.

Exceptions to disclosure to third parties will only be if legally required to do so.

Cookies Policy

Our website uses cookies – small text files that are placed on your machine to help the site provide a better user experience.  As a rule, cookies will make your browsing experience better. However, if you wish to disable cookies on our website the most effective way to do this is to disable cookies in your browser. Our comprehensive cookie policy is available to view on www.sheinman.com

If you wish to email us through our website you will be providing us with personal information about yourself, including your email address, name and contact details. This may include medical information. We will only use such information for the purposes of providing a reply, reviewing any feedback or improving the Website.

If you are simply browsing our Website we will not collect any personal information which will identify you, however, we will collect information using cookies which provide anonymised tracking data to third party applications like Google Analytics.

How can you manage your information?

You have the right to request a copy of your records and personal information that we hold about you. If you would like a copy please request this in writing by either email to eyecare@sheinman.com  or send to

Sheinman Opticians,

106-110 Abington Street,

Northampton

NN1 2BP

We want to make sure that all information held about you is accurate, it would be helpful if you could advise us of any such changes in the future (e.g. new address) to ensure your records are up to date.

You may ask us to correct or remove information if you think it is inaccurate.

Any information held on our database should not be held or processed for longer than is deemed necessary. You can request that your details be deleted from our database at any time in writing however we do have a legal obligation to maintain your records for ten years after the conclusion of treatment.

How you can contact us?

Please contact us if you have any questions about our privacy policy or information we hold about you by email to eyecare@sheinman.com or write to us at the above address.

This privacy policy will be kept under regular review.                                   

Last updated May 2018

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