We are now offering a wide range of benefits and discounts to our contact lens patients. Don’t worry if you still wish to purchase contact lenses on a pay-as-you-go basis, this will continue.
This change will also see the separation of our contact lens appointments and eye examination. You will be invited for a contact lens aftercare appointment annually in addition to your eye examination. Each appointment will be charged separately.
Please note, if you do not attend your aftercare appointments, we will be unable to supply your contact lenses until we have an up to date record of your eye health.
Scheme Benefits?
- Free routine sight test
- Free aftercare and emergency appointments
- Free Eyemap with your routine sight test
- Free home delivery
- Free Solution (for users of monthly/fortnightly lenses)
- Free trials of new lenses
- Free replacement lenses (excludes annual)
- 25% off complete pairs of glasses and prescription sunglasses
- 25% off non-prescription sunglasses
CONTACT LENS ADVANTAGE FAQ’s
What is the Sheinman Contact Lens Advantage?
The Sheinman Contact Lens Advantage is a payment plan that allows you to pay in advance for each order using a direct debit scheme. Upon joining, you will be required to pay for the first three months upfront, and your bank account will be debited on either the 1st or 25th of each month thereafter. Your contact lenses will be ordered and delivered automatically every three months, and you will make three payments towards each order.
How long does my payment plan last?
The Sheinman Contact Lens Advantage is intended to run for a minimum of twelve months. You may cancel at any time, however one months’ notice must be given prior to termination of the agreement. We reserve the right to alter the terms of the Sheinman Contact Lens Advantage, and if we do so, we will give you three months’ notice.
What happens if there is a mistake with my payment?
Under the terms of the Direct Debit Guarantee, an immediate refund can be requested by contacting your bank or building society directly, in the event that Sheinman Opticians or your bank or building society makes a mistake with your monthly direct debit payment. Please also contact Sheinman Opticians on 01604 626161 or email eyecare@sheinman.com.
What happens if I miss a payment?
If our request for your monthly direct debit payment is rejected by your bank or building society, then we will contact you to arrange payment of the outstanding monies. Please be aware that we will be unable to send your contact lenses until the full balance of your delivery is paid, and that any missed payments could lead to your delivery schedule being altered.
What happens with contact lens solutions on my payment plan?
If you need contact lens solutions for your contact lens type, the Sheinman Contact Lens Advantage will supply these free of charge. Both your contact lenses and solutions will be delivered to your chosen delivery address.
What happens if my prescription changes?
If your prescription changes whilst you are signed up to the Sheinman Contact Lens Advantage, then the direct debit arrangement will be updated with any changes, and any payment adjustments will be taken on your next payment date. Following significant prescription changes, lenses will be exchanged on the presentation of fresh, unopened packs of your former prescription. Minor prescription changes will be updated with the next regular delivery.
How often must I have a Contact Lens check?
We want to ensure that your eyes are as healthy as possible and that your lenses are comfortable, so we require that you attend a contact lens check at least once every twelve months. Your Optometrist will advise you if you need to be seen more frequently. Please be aware that if your contact lens check is overdue, your lenses will not be made available to you until you have attended your contact lens check. This check is a free service within the Sheinman Contact Lens Advantage, and we will inform you when these are due.
What happens if I lose or damage my lenses?
In the case of genuine accidental damage or loss, we are happy to offer you occasional free replacement contact lenses depending on the type of lens you wear. If you require any emergency replacement contact lenses, please contact Sheinman Opticians on 01604 626161 or email us at eyecare@sheinman.com.
Will I still need to attend a routine Sight Test?
You will still need to attend your routine sight test appointment at regular intervals. As part of the Sheinman Contact Lens Advantage, your sight test appointments are free of charge, along with any aftercare or emergency appointments that you may need. You will also be entitled to a free Eyemap retinal scan at the time you attend your sight test appointment.
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Terms & Conditions
All elements of the Contact Lens Advantage subscription scheme are for the named patient only. They cannot be used in conjunction with any other offer, discount or promotion, or exchanged in whole or part for cash. Routine sight test frequency as recommended by your Optometrist. Free sight test is only valid when a standard eye test charge is applicable. There is no cash alternative and it cannot be used if you are entitled to a free eye test funded through the National Health Service. Driving licence eyesight reports and eye tests for VDU use and safety glasses are excluded. Please note that you will be invited for an aftercare appointment annually or in line with your Optometrist recommendation. This is a separate appointment to your sight test.
If you do not attend your aftercare appointment, we are unable to supply your contact lenses until we have an up to date record of your eye health. Free replacement lenses exclude all annual replacement lenses. Home delivery to addresses in the UK only. 25% discount off complete glasses and sunglasses. Includes any brand in stock fitted with prescription lenses. This offer excludes frame only purchases, reglazed frames, safety glasses, Cerium glasses and swimming goggles. 25% Non-prescription sunglass discount on stock items only.